Turn every asset
into a service portal
Turn every asset into a service portal
SevQR enables customers and users to scan QR codes on your assets to instantly raise service tickets. Your teams gain full visibility over recurring faults, high-risk locations, response performance, and operational workload.
Fast to roll out • No app required • Built for multi-site operations
Streamline Your
Field Service Operations
Powerful tools that make asset management and maintenance seamless—so jobs get done faster, first time.
Asset Job Sheets
Engineers capture detailed job data—timestamps, parts, photos—and auto-link it to the asset & assignment.
- Digital signatures
- Searchable archives
Easy Call Raising
Customers raise calls in seconds via QR—no logins needed. Scan, describe, submit.
- No app download
- 24/7 instant access
Trend Analysis
Spot patterns across assets, sites, and teams. Prioritize fixes that move the needle.
- Risk analysis
- Repeat issue alerts
Asset Location Tracking
Locate equipment & resources in real time.
Instant 24/7 Alerts
Automatic notifications when issues arise.
Team Collaboration Tools
Coordinate teams and workflows with ease.
Reports
Generate insights tailored to your needs.
Secure Data Management
Encrypted & role-based access control.
Location Based Workflows
Actions based off radius of pin drops.
Easy pricing • Cancel anytime
Simple workflows for the right notifications
Every workflow in SevQR starts the same way: a customer raises a call by scanning a QR code. From there, you decide who gets notified using three straightforward filters.
How workflows work in SevQR
Call raised
Customer scans a QR and submits a request.
Workflow rule applied
Matched by asset, location, or catch-all filter.
Email notification sent
Delivered instantly to the right team inbox.
Asset-based notifications
Create workflows that trigger emails when calls are raised on specific assets or asset types – such as lifts, fire alarms, or critical equipment.
- Notify specialist teams for particular assets.
- Route high-impact asset issues to dedicated inboxes.
Example: any call on a lift asset emails [email protected].
Location-based notifications
Notify different teams based on where the call is raised. Keep site managers and local teams informed about what’s happening on their patch.
- Map each site or building to its own mailbox.
- Give regional or contract managers automatic visibility.
Example: any call at Site A emails [email protected].
Catch-all safety net
Use a catch-all workflow so that any call which doesn’t match a specific asset or location rule still generates a notification.
- Guarantee that no customer call is ignored.
- Send a copy of everything to a central helpdesk.
Example: any unmatched call emails [email protected].
All calls stored in your SevQR database
Every call raised through SevQR is saved centrally, giving your team full visibility and richer context over time.
- Add notes to any call for internal updates or handovers.
- Change the call status as work progresses.
- View full call history including timeline, updates, and actions.
Start with simple email workflows, then refine your asset and location rules over time.
JOB SHEETS
Job sheets that feel built for the field
Engineers get a clean, mobile-first job sheet; your office gets structured data tied back to every asset, location, and QR-raised call—without chasing handwritten paperwork.
HOW JOB SHEETS FIT INTO SEVQR
Opened directly from the call
From the assignment view, engineers tap into a job sheet that already knows which asset, location, and QR-raised call it belongs to. No duplicate typing, no wrong asset codes.
Work captured on site
Engineers record fault descriptions, actions taken, time on site, parts used, photos and checks in a mobile-friendly layout that works one-handed on a plant room staircase.
Sign-off, archive, and share
Optional engineer and customer signatures are captured digitally. Completed job sheets become part of the asset history—searchable, exportable, and ready for client reporting or audits.
Every completed job sheet is stored alongside the call and assignment, so you always know who did what, where, and when—for any asset in your estate.
JOB SHEET PREVIEW
Digital job sheet on mobile
Screenshot placeholder
Your job sheet UI appears here in the modal.
Update jobsheet.png with a real screenshot from your SevQR environment.
PAPERLESS
0
Paper job sheets to chase once engineers switch to QR-linked digital forms.
LINKED HISTORY
1 place
for call, assignment, job sheet and asset history—no more scattered records.
We’ll walk through exactly how engineers complete sheets and how they appear in your SevQR database.
Simple, Transparent Pricing
Pay for what you use. First 25 assignments are free every month.
Let’s talk
Tell us about your use case and we’ll get back within one business day.
- Hours
- Mon–Fri, 9:00–17:00 (UK)